Shipping & Returns

YOUR RETURNS POLICY?

Products must be returned within 30 days of receiving your order.

Products must be unworn and unwashed with all tags still attached (if your item had tags when you received it). We often remove the tags from all products so don't be alarmed if you receive an item with no tags.

Socks can be returned if they are sealed in their original packaging.

We only offer refunds to the original payment method used to make the order.

For purchases made by part-card, part-gift card, the refund will be applied to the gift card first.

RECEIVED A FAULTY ITEM?

We're sorry to hear you have received a faulty item! Please send us the following info:

  • Your Order Number

Photos that show:

  • The fault as clearly as possible
  • Full-length photo of the item

Don't worry about sending your faulty item back to us, we trust you :)

MORE QUESTIONS?

Please contact our support team on 1800 446 464 or email hello@getgoingpt.com.au

We work with the world's biggest brands

HeartFoundation
Deliveroo
CSIRO
Women'sHealth
Rolld
Avalonairport
WebjetLimited
Hp
Carlisle
ForeverNew
Livin
Harvey Norman

Our reviews

a month ago
I found Hannah ever -so motivating and encouraging about my physical health and wellbeing. Thank you!
Adrian Rigoni
2 months ago
I’ve been training with Elvira for a few months now, she is extremely knowledgeable and has been very helpful in increasing my strength and confidence with myself.She genuinely cares a lot about...
Barry A
2 months ago
I’ve been training with Elvira for a few months now, she is extremely knowledgeable and has been very helpful in increasing my strength and confidence with myself.She genuinely cares a lot about...
Barry A
2 months ago
Nancy is excellent trainer. She’s been great at understanding what my goals are. I appreciate her receptivity, encouragement with just the right amount of challenge mixed in. In the last few...
Pari N