Shipping & Returns

YOUR RETURNS POLICY?

Products must be returned within 30 days of receiving your order.

Products must be unworn and unwashed with all tags still attached (if your item had tags when you received it). We often remove the tags from all products so don't be alarmed if you receive an item with no tags.

Socks can be returned if they are sealed in their original packaging.

We only offer refunds to the original payment method used to make the order.

For purchases made by part-card, part-gift card, the refund will be applied to the gift card first.

RECEIVED A FAULTY ITEM?

We're sorry to hear you have received a faulty item! Please send us the following info:

  • Your Order Number

Photos that show:

  • The fault as clearly as possible
  • Full-length photo of the item

Don't worry about sending your faulty item back to us, we trust you :)

MORE QUESTIONS?

Please contact our support team on 1800 446 464 or email hello@getgoingpt.com.au

We worked with the worlds biggest brands

HeartFoundation
Deliveroo
CSIRO
Women'sHealth
Rolld
Avalonairport
WebjetLimited
Hp
Carlisle
ForeverNew
Livin
Harvey Norman

Our reviews

2 weeks ago
Get Going Fitness - A Tale of Two Trainers'Part One: The Hannah Experience' My journey at Get Going Fitness continues under the guidance of my current coach, Hannah. What sets Hannah apart is not...
2 months ago
Hannah has been such an amazing PT for me, she’s really understood my goals and helped push me! Can not recommend her enough!
2 months ago
Ilia has really helped me to 'get going' after a long stint of inactivity in recent years. He is patient and very experienced, and so lovely as a person. I'm now a few kilos lighter, as well as...
3 months ago
Individual coach, Chelsea, is AMAZING. Is very patient, and helps you listen to your body. None of the shame and punishment. Would recommend