Shipping & Returns

YOUR RETURNS POLICY?

Products must be returned within 30 days of receiving your order.

Products must be unworn and unwashed with all tags still attached (if your item had tags when you received it). We often remove the tags from all products so don't be alarmed if you receive an item with no tags.

Socks can be returned if they are sealed in their original packaging.

We only offer refunds to the original payment method used to make the order.

For purchases made by part-card, part-gift card, the refund will be applied to the gift card first.

RECEIVED A FAULTY ITEM?

We're sorry to hear you have received a faulty item! Please send us the following info:

  • Your Order Number

Photos that show:

  • The fault as clearly as possible
  • Full-length photo of the item

Don't worry about sending your faulty item back to us, we trust you :)

MORE QUESTIONS?

Please contact our support team on 1800 446 464 or email hello@getgoingpt.com.au

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Customer Reviews

We’ve changed many people's lives and you could be next.

Our reviews

a month ago
Kiara is an amazing personal trainer. She has helped me so much with getting strong again and feeling confident in the gym. She has a bright and friendly personality, you can really tell she loves...
a month ago
Kiara is an amazing personal trainer. She has helped me so much with getting strong again and feeling confident in the gym. She has a bright and friendly personality, you can really tell she loves...
2 months ago
I had two PTs in my time with GetGoing and they were by far the best I’ve ever had. Super dedicated and professional and helped me recover from my knee injury with their knowledge of how the body...
2 months ago
Sharnalee is amazing, every session is different and challenging. She is incredibly caring, kind and really knows her stuff. I highly recommend Sharnalee, I love my PT sessions with her 😊