Shipping & Returns

YOUR RETURNS POLICY?

Products must be returned within 30 days of receiving your order.

Products must be unworn and unwashed with all tags still attached (if your item had tags when you received it). We often remove the tags from all products so don't be alarmed if you receive an item with no tags.

Socks can be returned if they are sealed in their original packaging.

We only offer refunds to the original payment method used to make the order.

For purchases made by part-card, part-gift card, the refund will be applied to the gift card first.

RECEIVED A FAULTY ITEM?

We're sorry to hear you have received a faulty item! Please send us the following info:

  • Your Order Number

Photos that show:

  • The fault as clearly as possible
  • Full-length photo of the item

Don't worry about sending your faulty item back to us, we trust you :)

MORE QUESTIONS?

Please contact our support team on 1800 446 464 or email hello@getgoingpt.com.au

We worked with the worlds biggest brands

Our reviews

5 days ago
Kiara H has been working with my daughter who has a disability on her fitness 3 x a week after school. She is incredible with her and my daughter absolutely loves her. She always turns up with a...
a week ago
Highly recommended. Seaton is a knowledgeable trainer that has kept me motivated and accountable for my general fitness but especially through my injury rehabilitation that I sustained at one of...
2 weeks ago
Are you looking to get started with improving your mobility, fitness and shed a few kilos to feel better? Then Dimi ( my PT) will suit you amazingly. Dimi has listened to my needs and created a...
2 weeks ago
We been training with Mitchell (Mitch) for almost 1 year now, and believe he is one of the most experienced & committed trainers around. We started personal one-on-one training once a week, really...